F.A.Q.s

How long will they last? 



For maximum freshness, it is best to eat them within 10 days.

However if the cakes are stored in a tin or an airtight container, cakes should stay tasty for up to 2 months. (Please also keep them away from strong light as this may make some of the vibrant colours fade)!

 

Please attempt to order early for your special occasion.

Orders can be placed up to two months in advance to avoid disappointment.

 

Can I custom order a cake? 



Please contact me with your special requirements and together we can design a cake to suit your needs.

 

Payment  

Payment must be received at least 7 days prior to your order date unless the payment of cash on delivery is previously agreed.

Should payment not be received, I cannot guarantee that your order will be completed on time.

 

Do you deliver cakes and cupcakes? 



I am happy to deliver cakes locally, I am located in Ashford, Middlesex and I am also happy for you to arrange collection at an equally convenient time via prior arrangement

 

What is my cancellation policy? 

When you place an order, a confirmation notice will be sent  to you via email.

I will be happy to fully refund any order that is cancelled at least 7 working days or more prior to your despatch date.

 

Orders cancelled within 7 working days of your order date will not be refunded. 



This is due to the fact that supplies for your specific order will already have been purchased and baking may have already commenced.

All cancellations can be received either via the ' Contact me ' page or by telephone.

If you have any further questions, please contact me via the ' Contact me ' page and I will endeavour to respond a.s.a.p.